Free Valuation

Meet the team

  • Katie Chesterman

    Lettings Manager

    MARLA qualified and with a RICS accredited BSc Hons in Real Estate Management. 10 Years+ experience of working with property including 8 years of lettings.

    01905 384090
  • Jermaine Hines

    Property Manager

    Working towards his ARLA qualification. Manages the Worcester portfolio.

    01905 384089
  • Chloe Darcy

    Property Manager

    ARLA qualified. Manages the Kidderminster, Ludlow, Pershore, Henley, Stourbridge, Solihull and Hereford portfolios.

    01905 384092
  • Louise Winnall

    Property Co-ordinator

    ARLA qualified. Manages the Stratford and Malvern portfolios.

    01905 384098
  • Natasza Rhee

    Property Manager

    MARLA qualified. Manages: Redditch, Droitwich and Bromsgrove portfolios. 

    01905 384069

Landlords fees and services

(Fees shown are inclusive of VAT)

Let Only

90% of a month’s rent

Rent Collection

60% of a month’s rent

Plus, monthly fee at

10% of the rent

Managed Service

60% of a month's rent

Plus, a monthly fee

of 12% of the rent

Advertise on our website, and
Reference the tenants
Prepare an inventory report
Prepare the initial Tenancy Agreement
Inform utility providers of change in occupancy
Register the deposit with the TDS scheme
Hold the deposit monies in a separate client monies account
Conduct regular inspections at the property
Collect the rent
Chase any rental arrears
Deal with tenancy renewals
Immediately re-market upon tenant notice to vacate
Instruct and manage annual gas checks
Serve relevant notices when necessary
Arrange for contractors to attend for maintenance/repair issues
General Tenant liaisons
Rent reviews on renewal
Check out report on tenant move out
Deal with deposit disputes if they arise

Other fees and services

The following fees may be payable in addition:

Renewal of Tenancy (if applicable)


Deposit Renewal Fee

£18 Per annual renewal via the deposit scheme

Deposit Registration on Managed Lets


Deposit Registration Rent Collection Lets


Deposit Registration on Let only Lets


Serving Section 21 Notice

£120 (Free and unlimited on managed).

Serving Section 8 Notice



£60 (Free and unlimited on managed).

Smoke/Carbon Monoxide Alarm

£30 Per alarm plus contractor installation cost.

Let Only Check Out to Include Deposit Negotiation


Tenant letting fee information

Upfront payments

Deposit and first months' rent: A deposit equivalent to one and a half month's rent will be required to be paid at the start of the tenancy or if you have a pet two months' rent will be required. This is subject to referencing, a landlord may require a higher deposit if the referencing criteria is not met, further details will be provided at that time. We belong to the TDS scheme and all deposits will be registered with this scheme, aside from Company Lets. The first months' rent is payable along with the deposit as rent is paid in advance.

Initial Fees

Tenant referencing per tenant

£75 This is charged for each tenant applying for the tenancy.

Guarantor referencing per Guarantor

£75 (if required)

Tenancy admin fee per property


Tenants inventory/check-out fee


Company let referencing

£195 (Initial fees are payable on offer acceptance)

Other Possible Fees

Saturday move In


Pet fee per property


Express move-In (3 days or less)


Late rent payment fee

£24 for every 7th day the rent is late.

Renewal Fee


Post tenancy clean

Subject to quotation (dependent on property size and condition.)

Contract alteration fee


Penalty Fees

Please be advised that, if a tenancy application is aborted due to the tenant failing the mandatory referencing checks, refunds will only be made at the managers discretion. Therefore, the penalty fee for a failed reference check may be 100% of any referencing fees paid.

Deposit Scheme & Registration

Andrew Grant LLP registers all deposits with the TDS deposit scheme. There is no requirement to register company let deposits Redress Scheme: Andrew Grant LLP belong to the Ombudsman Service Property scheme.

You should be aware that the need for a guarantor may not become apparent until referencing, (including for any joint tenants) has been completed, therefore guarantor fee(s) will only become payable should a guarantor be required.

Please ask us to explain these to you, once we know your circumstances and how many tenants are applying for the property you are interested in, we can confirm the fees that could become payable. The initial fees are payable on offer acceptance. Any other fees listed under 'other possible fees' and 'upfront payments' are payable upon the references being accepted, for the whole party.


"Chloe is very good at keeping us up to date with all aspects of our tenants/lettings etc. She anticipates situations before they arrive and acts accordingly but always checks in with us first. Chloe is a pleasure to deal with and always so helpful."

"We had an issue at the flat we rent, and Louise was excellent. She listened, communicated quickly and effectively, and helped us sort everything with our landlord much faster than we expected."

"I have had a really good experience of dealing with Leanne at Andrew Grant Worcester for my recent apartment move and with a few post move queries. I always get very prompt attention and I have found dealing with Leanne really easy as she is always so helpful and pleasant."

We are always ready to assist you whenever we can. If you have a query for us, please do contact us using the email and phone number details and we will endeavor to respond promptly.

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