Accreditation

Professional bodies and accreditation
 

Andrew Grant is a trusted, professional company, operating to only the highest standards.

It's this quality, combined with our friendly approach and commitment to you, that allows us to achieve the best results and we are confident that this is the reason our clients continue to choose us.

NAEA

We are members of NAEA Propertymark, the UK's leading professional body for estate agents, promoting the highest standards in estate agency. Our staff undertake regular training to ensure they are at the forefront of developments in the industry and to provide the best possible experience to you.

ARLA

What does Propertymark Protected mean? We offer Propertymark Protection, providing Client Money Protection (CMP) and professional indemnity insurance, alongside the redress that agents are legally bound to have.

ISO 9001 2015

ISO 9001 2015 Andrew Grant is proud to be ISO accredited, evidence that we operate to the highest quality service and performance standards.

The Bribery Act 2010

The Bribery Act 2010 A core value of Andrew Grant LLP is to uphold a sound and responsible business operation. Therefore a zero tolerance policy is adopted towards any form of corruption, including bribery.

Tenancy Deposit Scheme

By law, a landlord or agent who receives a deposit for a tenancy must protect the deposit. We are members of Tenancy Deposit Scheme (TDS), authorised by the government.

Regulated by RICS

Andrew Grant can be trusted to deliver high standards of service and practises to globally recognised standards, behaving ethically, and acting with integrity and honesty. The regulation is assurance that we have the required skills and competencies to do the job, providing adequate and appropriate indemnity for your work. It demonstrates that we manage conflicts of interests transparently, handle complaints and disputes fairly, safeguards the security of client money and manages finances appropriately.

Client Money Protection

The RICS Client Money Protection for Residential Agents scheme has been approved by Government under the The Client Money Protection Schemes for Property Agents (Approval and Designation of Schemes) Regulations 2018. This means that when holding money in the areas covered by the regulations, Andrew Grant has met the requirements under The Client Money Protection Scheme for Property Agents Regulations (2008) to belong to an approved scheme.

The Property Ombudsman

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 29 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

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Find your local office

We have branches across the region, find your nearest and pop in to discuss your property needs.

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