Our Property Management and Lettings team are qualified and highly experienced. As members of both RICS and ARLA, we are a reputable, family run business with almost 50 years' experience, operating to only the highest of standards.
A dedicated property manager
You'll be appointed your very own property manager who you can contact personally; via phone, email or in branch. They will personally oversee the day to day management of your property allowing you to relax in the knowledge that we have it all covered.
We perform in depth reference checks to make sure you get great tenants, we'll get the tenancy agreement signed, we will clean your property before your tenants move in, and ensure a full inventory and check-in document is completed.
During the tenancy
When your tenants move in we register the security deposit for your property, and inform the utility providers of the change in occupancy. We will collect the rent each month on your behalf, dealing with any maintenance issues, using only approved, qualified and experienced contractors - we ensure complete compliance, strictly adhering to all law and legislations. Annually we will perform a gas check on your property, with regular inspections and tenant liaison throughout, completely managing any renewal or re-let negotiations.
When your tenants move out
At the end of a tenancy we will arrange for the deposit to be returned, subject to a satisfactory inspection and full check out report. We'll then review the current market value of your property and advise if we think you need to review your rental price. A Section 21 notice will be served and we will relist your property to the rental market - achieving maximum exposure using the best marketing.
Rent will be paid to us monthly by your tenant. Our fees, along with any other costs will be deducted and the remaining balance will be paid directly to you. Due to our extensive checking we are confident we have very few problems with rental areas; meaning you can be confident you will be paid on time each month.
We will usually carry out an inspection after approximately 6 weeks to ensure your tenant is happy in their new home. Our regular schedule of inspections is around 12-16 weeks throughout the duration of the tenancy and will provide you with a report of our findings.
Any issues reported by tenants are dealt with quickly and efficiently via our team of experienced contractors who have worked with us for a number of years. All are required to provide copies of their updated professional indemnity and public liability insurance certificates. If you have your own contractors that youd prefer us to use, please let us know.
At the end of the tenancy we will meet with the tenant and thoroughly check your property against the original inventory, any discrepancies will be dealt with accordingly from the deposit. This can be one of the most difficult parts of renting and this is where our fully managed service comes into its own. We deal with all the horrible bits, so you dont have to.