We are your local lettings experts!
Our dedicated Property Management and Lettings team will guide you through the entire process. Providing expert support to our landlords with sourcing the right tenants, repairs, accounts, inventory and administration.
If you are considering changing your letting agent we take on new landlords with existing tenancies all the time and are pretty good at it. Our landlords trust in us to manage their assets and look after their tenants and we do this well; providing exceptional service every step of the way.
Call 0330 22 11 222 to request your free property valuation or book onlineLearn more about our service level options for landlords...
Free property appraisalOne of our experienced valuers will visit your property and answer any questions you have about renting your property and lettings in general.
Arrange yours today
Professional marketingYour property will be made available online, matched to all of our waiting tenants, in branch and will appear on the leading property portals. We achieve maximum exposure and engagement from the start.
Accompanied viewingsOur friendly and fully trained Inspections and Viewings Clerks will accompany all viewings at the property and provide feedback.
Full rent guaranteed!We guarantee your full, agreed market rent is paid* - whether the tenant pays it or not. This is an absolute must for landlords who want complete peace of mind. You will also receive full insurance cover for legal expenses that may occur during the tenancy. br> *Exclusive service tenanted properties - terms apply.
Deposit collection and registrationWe will collect the deposit from the tenant and as required by law, we will register it with a government approved scheme (TDS) within the 30-day time period. We will also deal with the return of the deposit to the tenant or landlord at the end of the let, including negotiations and dispute handling.
Comprehensive checksLandlords and letting agents are required by law to check each tenant has the right to rent in the UK. This entails a full ID check to include details of any Visas that may be required. All tenants must complete a full referencing check and will be required to provide full proof of name, previous addresses, current employment and a full credit check. A report will be provided to you for acceptance or refusal. All tenant applications will be handled by our Lettings Progressor who will keep you fully informed.
Understanding legislationThere are now over 200 laws and legislation surrounding lettings, with breeches carrying serious consequences full compliance is more vital than ever. We assist you every step of the way to ensure full compliance including gas safety checks, Legionnaires reporting, EPC assessments, smoke and carbon monoxide alarm compliance, safety glass, electrical testing and much more. For Exclusive service landlords, your Property Manager will ensure the correct notice is served for rent increases, repossession and non-payment of rent. Additionally, we will conduct the HMRC audit as per Section 23 of the Tax and Management Act.
Tenancy agreement and rent collectionWe prepare the tenancy agreement and add any specific (fair and reasonable) terms you may have. Our tenancy agreement has been professionally drawn up by specialist property solicitors and is reviewed regularly. For convenience the tenancy agreement document can be completed online by you and the tenants. We will collect the rent from the tenant. With our Exclusive service option you will benefit from Rent Guarantee - meaning the rent will be paid in full, whether or not the tenant pays. For Complete and Essential service landlords in the event that the rent is late and the tenant falls in to arrears, we will do our best to retrieve the rent. If the tenant cannot pay, we will commence proceedings to take back possession of the property (fees apply).
Tenant liaison, inspections and repairsWe know you dont want the hassle of dealing with small issues on a daily basis. With our Exclusive service option we handle all tenant communications and any issues - it's our job, and its what we are good at. All of our Exclusive service properties benefit from regular inspections, to provide you with insight to how your property is being kept. You will receive a detailed report after each visit, should there be any issues your Property Manager will deal with them as quickly as possible. Exclusive service tenants have access to our online repairs and maintenance reporting platform, and an out of hours dedicated helpline. This ensures that neither the tenant or your property are put at risk, offering complete peace of mind.
Take a look at our online repair reporting system