Free property appraisal
Our local and friendly valuers will visit your property and answer any questions you may have about renting your property and lettings in general. Arrange yours today
Your property will be matched to all of our waiting tenants, full details will be available online, in our branches, on the leading property portals as well as featuring on our social media platforms. We achieve maximum exposure and engagement from the start.
Our in friendly and fully trained viewings team will accompany all viewings at the property and provide feedback.
Full rent guaranteed!
This brand new feature is coming soon! We will guarantee your full, agreed market rent is paid to you, on the day it is due - whether the tenant pays it or not. Exclusive to Andrew Grant and is an absolute must for landlords who want peace of mind. You will also receive full insurance cover for legal expenses that may occur during the tenancy and have access to a financial and tax advice helpline.
Deposit collection and registration
We will collect the deposit from the tenant and as required by law, we will register it with a government approved scheme (TDS) within the 30 day time period. We will also deal with the return of the deposit to the tenant or landlord at the end of the let, including negotiations and dispute handling.
Landlords and letting agents are required by law to check each tenant has the right to rent in the UK. This entails a full ID check to include details of any Visas that may be required. All tenants must complete a full referencing check with our selected referencing company, and will be required to provide full proof of name, previous addresses, current employment and a full credit check. A report will be provided to you for acceptance or refusal. All tenant applications will be handled by your personal Lettings Progressor who will keep you fully informed.
There are now over 200 laws and legislation surrounding lettings with many arising only in the last 18 months. With breeches now carrying serious consequences, full compliance is more vital than ever. We assist you every step of the way to ensure full compliance including gas safety checks, legionnaires reporting, EPC assessments, smoke and carbon monoxide alarm compliance, safety glass, electrical testing and much more.
For fully managed lettings, your property manager will ensure the correct notice is served for rent increases, repossession and non-payment of rent. Additionally, we will conduct the HMRC audit as per section 23 of the Tax and Management Act.
Tenancy agreement and rent collection
We will prepare the tenancy agreement and add any specific (fair and reasonable) terms you may have. Our tenancy agreement has been professionally drawn up by specialist property solicitors and is reviewed regularly. For convenience the tenancy agreement document can be completed online by you and the tenants.
We will collect the rent from the tenant. If you have opted in to our rent guarantee service, the rent will be paid in full on the due date. For landlords who have not opted for the guaranteed rental service, in the event that the rent is late and the tenant falls in to arrears, we will do our best to retrieve the rent. If the tenant cannot pay, we will commence proceedings to take back possession of the property (fees apply).
Tenant liaison, inspections and repairs
We know you dont want the hassle of dealing with small issues on a daily basis. With our comprehensive managed service we will handle all tenant communication and any issues - it's our job, and its what we are good at.
All of our managed properties benefit from routine and regular inspections, we aim to conduct 3-4 inspections a year to provide you with insight to how your property is being kept. You will receive a detailed report after each visit, should there be any issues your property manager will deal with them as quickly as possible.
Our tenants have access to our online repairs and maintenance reporting platform, for out of hours emergencies we also have a dedicated helpline. This ensures that neither the tenant or your property are put at risk, offering complete peace of mind.
Take a look at our online repair reporting system
Online monthly statements
This feature is coming soon! You'll receive a monthly statement allowing you to keep track of income and expenditure on your property portfolio. We can also provide statements at the end of the tax year, if requested.
Check in and out reports
Each property will have a full inspection, with a check in and check out report produced at the start and end of every tenancy. This detailed report will show the exact condition of the property at either side of the tenancy allowing for fair negotiations at the point of deposit return. The report will include extensive photographs and comments on the cleanliness inside and out. There will also be a list of any defects and issues found.
At the start of the tenancy, the check in report will detail any meter readings which will be passed on by your property manager to the relevant utility companies and local council. At the end of the tenancy, the same will happen allowing for the correct billing.
Before the tenancy ends, we will always contact you to learn more about your intentions are at the end of the tenancy agreement. We will then begin tenant negotiations for a renewal and prepare a new agreement, or we can re-let the property should the tenant be vacating. We always do our best to minimise any void periods.
Negotiations, disputes and claim handling
At the end of the tenancy agreement, we ensure the rental level is in line with the current market. At the end of the tenancy, if things havent been left as you would like them to be, we do our very best to ensure that the fair amount is agreed with the tenant in dealing with the deposit return. Should a dispute arise, we take the necessary steps to defend your interest at the point of formal dispute as quickly as possible to resolve any issues.
In the unfortunate event of an insurable issue occurring at the property, your dedicated property manager will handle the claim on your behalf once the insurers have been given explicit permission to deal with us directly.